The Welcome Experience

Create a warm, welcoming arrival with carefully curated local products, beautifully presented amenities and personalised guest information that leaves a lasting impression.

The Retreat Welcome Collections

Retreat Guest Compendium Refresh

A professionally designed guest guide that includes property information, house guidelines, local recommendations and everything your guests need for a relaxing stay.

Your guest compendium is often the first place guests turn for information during their stay. A beautifully designed, easy-to-read guide not only answers common questions but also enhances the overall guest experience.

I'll update or create a professional guest compendium tailored to your property, including everything your guests need to know—from check-in information and house guidelines to local recommendations, dining, beaches and Bellarine attractions. The result is a polished guide that reflects your property's style while helping guests feel informed, comfortable and welcomed.

What's Included

Review and refresh of your existing compendium, or creation of a brand-new guide

Property information and house guidelines

Wi-Fi and appliance instructions

Emergency contacts and local services

Personalised recommendations for cafés, restaurants, wineries and attractions

Beautifully designed layout to complement your property's style

Digital PDF ready for printing or sharing electronically

Investment

Starting from $195

Based on updating an existing compendium. Pricing may vary depending on the amount of content required or if a completely new guide is being created.

The thoughtful finishing touches that transform a stay from ordinary to exceptional.

What's Included

Beautifully styled tea and coffee station

Bathroom amenities presented ready for guests

Fresh flowers or seasonal greenery (optional)

Welcome card personalised for your property

Kitchen pantry essentials

Bedside styling and finishing touches

Luxury towels and linen presentation

Thoughtfully styled decorative accessories

Optional seasonal styling for Christmas, Easter or special occasions

Property presentation check before guest arrival

Investment

Starting from $195

Pricing varies depending on the services selected and the size of the property.

Beautifully curated collections featuring locally sourced Bellarine products to create a memorable first impression for your guests.

Create a memorable first impression with a beautifully presented Welcome Collection, thoughtfully curated to make your guests feel relaxed, appreciated and excited from the moment they arrive.

Each Welcome Collection is tailored to suit your property, your guests and your budget. Wherever possible, I source quality products from local Bellarine businesses, allowing your guests to experience the very best our region has to offer while supporting local producers.

Whether you're welcoming couples, families, wellness seekers or guests celebrating a special occasion, every collection is designed to complement your holiday home and enhance the overall guest experience.

Choose Your Welcome Collection

Wellness Collection
A calming selection of herbal teas, locally made soaps, bath salts, candles, chocolates, eye pillows and other relaxing treats.

Breakfast Collection
A delicious assortment of locally sourced breakfast favourites, including artisan bread, preserves, honey, muesli, fresh fruit, juice, coffee and tea.

Gourmet Bellarine Collection
Celebrate the flavours of the Bellarine Peninsula with locally produced cheeses, crackers, chocolates, olives, preserves, artisan treats and optional local wine.

Family Collection
A practical and welcoming collection with snacks, drinks and thoughtful extras to help families settle in and enjoy their stay.

Celebration Collection
Perfect for birthdays, anniversaries, honeymoons or special occasions, featuring premium treats and personalised touches to make the occasion even more memorable.

Pet Collection
Because furry family members deserve a warm welcome too, with treats and thoughtful pet-friendly essentials.

Custom Collection
Looking for something unique? I'll happily create a personalised collection tailored to your guests, property or special occasion.

Investment

Coastal Collection

Starting from $75

A thoughtful selection of locally sourced treats and welcoming essentials.

Retreat Collection

Starting from $150

A beautifully curated collection featuring premium Bellarine products and additional luxury touches.

Signature Collection

Starting from $250

Our most luxurious collection, filled with artisan products and thoughtfully presented to create an unforgettable first impression.

Final pricing varies depending on your chosen collection, product selections and guest requirements.

Custom Guest Stationery Suite

Beautifully Designed. Thoughtfully Branded.

Elevate your guest experience with a Custom Guest Stationery Suite, professionally designed to reflect your property's unique style and personality.

Using your property's name, colour palette and overall aesthetic, I'll create a cohesive collection of beautifully designed stationery that not only looks stunning but also helps guests feel informed, welcomed and cared for throughout their stay.

Whether your retreat is coastal, country, modern or luxury, every design is tailored specifically to your property, creating a consistent and memorable guest experience.

Your Stationery Suite May Include

Personalised welcome card

Wi-Fi information card

Coffee and tea station instructions

Appliance instruction cards

House information and guidelines

Heating and cooling instructions

Recycling and rubbish information

Emergency contacts

Check-out instructions

Local recommendations card

Bathroom amenity cards

Framed information signs for around the property

Custom labels and signage where required

Perfect For

Holiday homes wanting a polished, boutique feel

New Airbnb hosts creating a strong first impression

Existing properties needing a consistent, professional look

Owners wanting to reduce common guest questions with beautifully designed information cards

Investment

Starting from $295

Includes a personalised stationery suite designed specifically for your property, based on your property's name, branding and style. Final pricing varies depending on the number of items required and whether printed stationery is included.

The Guest Arrival Essentials

How to Order

Creating a memorable guest experience is simple.

1. Choose your services and click quote
Select one or more of our Welcome Experience offerings, including Welcome Collections, Guest Arrival Essentials, Guest Compendium Refresh and Custom Guest Stationery.

2. Tell us about your property
Share your property's name, style, guest demographic and any special requirements so we can create a personalised experience tailored to your accommodation.

3. Receive your customised proposal
We'll provide a tailored quote based on your selected services, property size and individual requirements.

4. Sit back while we bring it all together
From sourcing and styling to design and presentation, every detail is thoughtfully curated to create a warm, welcoming and unforgettable guest experience.

Ready to elevate your guest experience?
Get in touch today to request your personalised quote.